iGB Affiliate 48 Dec/Jan | Page 73

INSIGHT We have already witnessed iGaming operators becoming accomplished in particular at SEO, partly due to the everchanging Google updates in relation to organic ranking, but in the main it’s the commercial driver to own 100% of the revenue generated by that customer as against sharing it with the affiliate. Also, with iGaming operators being the proverbial gatekeepers of the identifiable customer share element with the affiliate partner, but the overheads associated with the affiliate personnel within the iGaming marketing team and general administration. What should affiliates be doing? The operative word is ‘platform’. In order to evolve and transform, affiliates need to increasingly think of themselves as platforms, as technology advances and as the gaming operators’ in-house “Customer data is why Facebook is so popular with brands, and one of the reasons Amaya bought PokerStars with 89 million customers.” information or registered account holder, they can therefore create a custom audience of look-a-like users and run campaigns on platforms such as Facebook, Twitter, Liveintent, if gambling ads are allowed. This means many affiliates could be missing out on this opportunity. Therefore, it’s within the realms of possibility that a gaming operator’s digital marketing spend could become more focused on this form of behavioral and data driven marketing, with affiliate marketing become marginalised as a percentage of the whole digital spend. As after all, affiliate marketing is a big cost centre, not only in terms of the profit marketers become more accustomed to and sophisticated with custom audience and programmatic marketing process. By ‘platform’, I mean they need to consider their infrastructure as a data capture touch point that builds and captures personal identifiable information. In using this technology, which can either be developed in-house or licensed, it will help affiliates better understand their customers and extract more value. When I mean value, the affiliate can create their own customer audience or programmatic campaigns to acquire more customers to their business, and become more selective of which profitable customer they wish to pass or push to the gaming operator brand. They can also offer more targeted on-site advertising as their user information becomes more valuable for the iGaming operator brand looking to run ad campaigns on their platform. To conclude, many super affiliates already know one of their biggest assets is their customer data. Custom audience and programmatic advertising are just further layers of technology that can be used for further monetisation. After all that’s why Facebook is so popular with brands - it’s the customer data - and one of the reasons Amaya bought PokerStars with 89 million customers. Just think what else you could sell them! MARK MCGUINNESS BSC BA has more than 14 years experience in digital marketing director roles with both private and public iGaming operators. He is the resident iGaming Futurologist for Isle of Man-based Mainstream Marketing & Communications, a digital marketing agency offering business and marketing advice on social gaming, iGaming and land-based gambling. THE CLASSIC & RELIABLE APPROACH THAT NEVER GOES OUT OF STYLE... Join the iGaming Industry’s Longest-Serving Independent Affiliate Network Delivering Personalised Services to Affiliates Since 2002 incomeaccessnetwork.com