iGB Affiliate 43 Feb/March 2014 | Page 37

INTERVIEW “The World Cup is a fundamental priority for the affiliate industry in 2014, and this is expected to have an extremely positive influence over sportsbetting for the foreseeable future.” of retention and conversion rates. Other channels to market have therefore become increasingly important for our affiliates; and as mentioned earlier, two main developments being social media and mobile. Social media has been a great way of securing retention and word-ofmouth publicity, helping to boost player communities where on-going dialogue can be informally promoted. Whilst social media usage in this sense has been developing for years, 2013 has supplied a growing sense of importance surrounding mobile optimisation. Reflecting further back than 2013, how has the affiliate market changed over the last five years? It has had to deal with plenty of operational, regulatory and technical challenges, but do you think that iGaming affiliates are now more astute and mature marketers? Affiliates have certainly come a very long way in the last five years. The affiliate industry in itself is now a much more challenging environment with a greater sense of competition. Affiliates need to be more astute marketers in order to relate to the end user and provide them with something that is not only associated to betting, a particular product or sport, but is also well presented, trustworthy, compelling and personable. In some senses, that’s the simple part as gaining traffic via natural search rankings is far from easy and without paying for PPC campaigns, a niche site component and strategy are of great importance. Such industry knowledge and information takes time to develop, so it’s no longer a simple case of relying on standalone banner advertisements, as such forms of promotion have long since been discouraged by Google. In order to compete, affiliates now need to be well informed in the product area and the industry, as well as being technologically savvy and intelligent content writers. An abundance of dedication and patience is also desirable, particularly for newer affiliates who will need to remain one step ahead in this industry in order to secure a real chance of success. Over the last few years, we have seen several high profile regulatory challenges,