iGaming Business magazine In-play Focus 2015 | Page 14

IN-PLAY FOCUS 2015 IN-PLAY IS ON THE MOVE The explosive growth of in-play now sees a staggering amount of data traffic from numerous sports and events hitting devices simultaneously. Peter James of OpenBet looks at how this data can be effectively managed by operators while ensuring the end user experience remains seamless for all players, regardless of when or where they happen to be betting. In any industry, it’s the consumer’s prerogative to change their demands on a constant basis, and the service provider’s job to keep up, offering new and exciting ways to satisfy current and prospective customers. First, the betting and gaming consumer wanted to be able to bet on the move – the industry responded with mobile app betting. Then, they demanded continual interaction along with instant gratification – and in-play was born. Now, they want both. This poses operators with a challenging balance to strike. In-play markets make much more intensive use of an operating system’s resources compared to a non-live event. For example, in any given football event, OpenBet sees up to 1,000 markets and more than 43,000 price and status updates information quickly and easily, delivering the same information to both mobiles and tablets, across multiple methods, from 3G and 4G to wi-fi and older mobile technologies, adds another pressure. There are ways to manage the data, while also maintaining a commitment to features such as live updates, which are an absolute must. Using specialised push mechanisms, individual pages on an app or interface will only subscribe to specific data they need for updates, rather than reloading from scratch every time a player’s device refreshes. This increases speed, decreases latency on prices and ensures a pleasurable user experience. Imagine sitting on the bus, desperate to wager on the next wicket at the Ashes, but your phone is lab