iGaming Business magazine iGB 112 Sept/Oct 2018 | Page 114

Marketing & Affiliates IGB AFFILIATE SURVEY: WHAT YOU MISSED Here we summarise some key findings from the second annual iGB Affiliate Survey, revealing the marketing channels most favoured by affiliates over the past year Affiliates are increasingly turning to email marketing and PR in a bid to generate web traffic, according to an exclusive survey of 160 affiliates and 97 operators carried out for iGaming Business. While affiliates said SEO continues to be the most effective tool to generate website traffic, they viewed email marketing as the next most effective method this year in our second annual survey of affiliates in the igaming industry. Last year, affiliates put social media in second place. Although PR remained only in seventh place in affiliates’ opinions, there was a slight increase in the number of those who viewed it as an effective tool. This could perhaps reflect the increasing consolidation in the sector, with the large brands that now own huge chunks of the affiliate market likely to be more PR savvy than smaller setups. Indeed, the survey revealed that the average number of domains owned by affiliates had risen to 117 this year, a big jump from 81 last year. However, 70% of those surveyed owned between one and 50 domains. Social shuffle When it comes to social media, Facebook still reigns supreme, with just over 80% of affiliates using it to target players. Interestingly, though Facebook is the most used by affiliates, more respondents this year thought YouTube was actually the most effective social media channel, a significant change from last year when it was in third place and Facebook in first. Twitter, on the other hand, seems to have fallen out of favour as a player acquisition tool. While last year it was seen as the second most effective social media channel, this year it fell to fifth place behind Facebook, YouTube, LinkedIn and Instagram. There has also been a significant drop in the number of affiliates using Twitter to target players, with just 55% doing so this year compared with 63% last year. 110 iGamingBusiness | Issue 112 | September/October 2018 The use of Twitter by operators marketing to affiliates has fallen even more significantly over the past year, with just 27% saying they used the social media platform to attract affiliates this year, compared with 42% last year. Although pay-per-click (PPC) remained in fourth place in terms of what affiliates saw as the most effective tools in driving web traffic, there was an increase in the number of affiliates using PPC to promote sites, with the percentage rising to 39% from 36%. Spending rises This perhaps goes some way towards explaining the slight rise in the percentage of their commissions that affiliates are spending driving web traffic. This year affiliates spent, on average, 30% of their commissions driving traffic, up from an average of 28% last year. Of course another reason affiliates are spending more could be that they are earning more – the mean monthly amount earned by affiliates this year was $148,003, a significant increase on last year’s $115,920. The numbers are, however, heavily skewed by the 14% of respondents who said they earned more than $400,000, and for the majority of smaller affiliates these numbers likely seem far removed from their own figures. But while there may be wild variations in the total amount of commissions earned, there does seem to be a trend towards a rise in the actual commission level itself across the board. Almost half — 48% — of affiliates reported that their commissions increased last year, while 14% said they remained stable and 29% reported a decrease. Of those 48% that reported an increase in commissions, the average rise was 42%, up from 37% in 2016. More than half of the affiliates surveyed — 61% — reported that they had successfully negotiated a commission increase from an affiliate manager.