iGaming Business - Issue 113 iGB-113_NovDec-print-p55-63-Salary-Survey-cover | Page 6

Salary Survey
Malta: Average salary by job category and level (GBP)
Source: Pentasia
“The island still has a major talent shortage exacerbated
by the infl ux of new operators”
MALTA
ANTHONY HENNESSY,
HEAD OF PENTASIA MALTA
The island still has a major talent shortage
exacerbated by the infl ux of new operators.
Malta has a clearly established ecosystem for
the island’s big operators, while more exciting
startups provide an often-attractive shot at more
immediate success, with accompanying risk.
The biggest salary increases are in business-
critical operational leadership – areas where
compromise or out-of-industry hires are not an
option – such as compliance, senior tech roles,
fi nance and operational management.
The shortages are particularly painful at the
mid-management level and include affi liate,
account and customer service managers – where
it really slows business pace – but employers are
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iGamingBusiness | Issue 113 | November/December 2018
still not always willing, or able, to increase salaries
to attract these. Affi liate specialists are particularly
in demand because it takes time to build a B2B
network. The senior roles get fi lled by experienced
people, but it leaves openings for managers and
executives. Some companies are training people
up, but this is rare despite most having a pressing
need in this area.
The main in-demand languages are Swedish
and German, although it remains diffi cult
attracting these people in competition with their
home country.
The cost of living is increasing – candidates
now tell us €23k is the minimum to achieve
the most basic lifestyle – with junior staff often
prepared to move abroad to get this. This is
causing some customer service operations to fl ow
away from Malta.