ICG Team Vol.1 | Page 2

What we do...

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What we do...

The ICG Team... specializes in Business Process Re-engineering, change management, technology development and implementation

We work as a trusted strategic partner with our clients to help them improve and standardize their unique business processes, and then leverage their existing technology and implement new technology to streamline and automate their key processes.

Our Vision

To be a leader in innovative strategies, processes and technologies that change the way the world does business every day.

How we work

• Identify who is involved in doing the work.

• Define what specifically each person does.

• Determine how to improve the processes.

• Automate as much of the processes as possible.

We help guide our clients with respect to automating their processes to ensure that they maximize the value they extract from their existing technology, implementing and integrating new technology only as required. The end result is a cost effective use of resources combined with quick implementation of process automation and improvement.

The ICG solutions advantage

Delivers real tangible benefits and value to customers:

Significantly reduced costs

Better cross-functional teamwork and communication.

Major efficiency improvements

Far fewer errors and delays in work

Employees freed to work on higher value work

Improved flow, and access to data and knowledge across the organization

ICG offers clients the ability to deploy solutions around the world through our network of offices and partners.

Success on a project is a direct result of identifying the right strategy, implementation methodology, training curriculum and support mechanisms to get up and running quickly and smoothly.

ICG is committed to your success, and offers a robust selection of services, tools and programs to get you operating at peak levels.