IC TRAVEL AGENT November 2013 | Page 7

Here is the description of your decision-making headings: SUBSTITUTE: Replace your current sales / product WHO: Helps you identify individuals and groups focus with something else. who might be prospects for your travel idea or those who can help you i.e. suppliers, colleagues COMBINE: Consider how a combination of etc. products / strategies might boost sales. WHAT: Helps identify all the things involved in this ADAPT: Change some part of your marketing action: the requirements, difficulties, rewards, strategy to include / exclude social media, old read tape, numbers, specifications… media. WHEN: Schedules, dates, durations, start times, MODIFY: Revise the attributes of your sales- milestones, checklists… marketing-business plan. WHERE: Places, locations, focal points, PURPOSE: Think about what your promotion is departments, processes… supposed to do. Refocus, repurpose. WHY: Helps identify the understanding and ELIMINATE: Remove elements of your plan that reasoning behind the action. reduce sales / marketing functionality. HOW: Identifies how the situation developed, REARRANGE: Change directions. Recreate. Turn it actions taken, to be taken, steps for success, upside-down, inside-out. Reverse it, modify the process, implementation… order of operations or any other hierarchy involved. Next Step: Decide what your sales or marketing challenge is. Review each W5 heading and make your notes such as WHO is involved (clients, suppliers, staff) then continue on to WHAT and through to HOW. The next step in the process is to review your W5 notes as you apply each of the SCAMPER headings. Questions that pop up might be: should you substitute one brand for another, should you examine the purpose of your promotion – is it to drive sales by email or drive prospects to your website? Could you, should you combine this promotion with another? Using this decision making model is not a quick win. It will take an hour or two for you think through each combination. The outcome will be worth it and you will be more than confident that you have indeed been thorough in reviewing your idea or plan, noting the upsides and the downsides. You are good to go. If in doubt, ask a colleague to review your work with you. The end result will be a page full of ideas that you must then prioritize and re-write into a doable timeline. Thinking INSIDE the box will become second nature and you will speed up. Better if you can work with a colleague to bounce the ideas around, to question them, and then decide on your plan. If you have any questions about using this grid you can contact me here. ? Page 7