SERVICE FOCUS
HP PRODUCT GUIDE
NEW APPOINTMENTS EXPAND
GLOBAL SERVICE SUPPORT
Hydrocarbon processing (HP) is one of the most
demanding industries in the world. High levels of
productivity must be achieved while constantly
maintaining the very highest safety standards.
These rugged, resilient analyzers are custom
designed to perform in the most extreme process
conditions; our expertise, combined with a detailed
applications knowledge, ensures the best gas
analysis solution is delivered to your plant.
Effective gas analysis is a critical component of
all HP processes, typically requiring a wide range
of measurements to ensure the safe, optimized
running of the process.
As the world leader in gas analysis, Servomex
analyzers and systems are used extensively in
midstream and downstream HP processes covering
refining and the production of chemicals,
petrochemicals, natural gas and fuels.
Mark Calvert - [email protected]
Servomex has enhanced its Service
Network provision to customers with the
appointment of two new Service Managers.
Mark Calvert has been appointed to the
role of Service Manager for the EMEAI
region, based at the UK Technical Centre
in Crowborough.
He joins Servomex from Checkit, an
Elektron Technology company based
in Cambridge, where he was Head of
Customer Experience, managing a team
of 10. His position included responsibility
Christopher Galley - [email protected]
for customer service from order entry
through to after-sales support.
Mark has worked for Servomex before,
first as a Field Service Engineer, then
as Area Sales Manager UK South and
Scotland. He will take charge of a team
of nine service engineers operating
across Europe, the Middle East and India.
Christopher Galley has joined Servomex
as Service Manager for the Americas
region, based in our US Service Center in
Sugarland, Texas.
Leong Kee Keat - [email protected]
Most recently, Christopher held the role
of Field Service Manager for the Americas
with IMI CCI. He has also worked for
Norvell Electronics, Omron Electronics,
and Siemens (Robicon). He will lead
the five service engineers supporting
customers across the Americas.
The new appointments will work alongside
Leong Kee Keat, Servomex’s Service
Manager for the Asia-Pacific region, to
provide truly global coverage. He leads a
team of 11, with a new dedicated engineer
for Korea set to boost support even further.
The new Service Managers will both report to David Cantillon, Servomex’s Global Operations Director, who said:
“We’re delighted that Mark and Christopher have joined our service team, overseeing the provision of
expert support in their respective regions.
“Mark’s prior knowledge of Servomex products and applications will certainly be a great advantage,
especially when added to the extensive customer support skills he has developed since his last role with us.
“Christopher’s experience and substantial industry knowledge will be of immense bene