Conflict
SOlving
What´s a Conflict and How it Develops
A conflict is any type of disagreement, battle or fight. There are two main types of conflict: interpersonal and internal. Interpersonal conflict are disagreements among groups, be it between people or between countries. These conflicts can start out of small problems and affect the lives of whole populations. Interpersonal conflict are disagreements among groups, be it between people or between countries. These conflicts can start out of small problems and affect the lives of whole populations.
How Conflicts Develop
- Power
- Property
- Authority
- Jealousy
- Loyalty
- Space
- Territory
Some conflicts develop out of chance
Others are the result of a provocative act or comment.It can arise or worsen as a result of a misunderstanding, gossip or lack of communication. The first step in resolving conflict is deciding if the problem really mertis your time and energy. Two ways of addressing conflict is to face it or ignore it. In any way, consider:
1. Your personal health and safety must be your priority.
2. Distancing yourself from a dangerous or volatile situation is a healthy and mature decision.
Conflict Resolution
It is the process of ending a conflict through cooperation and finding solutions that both sides agree on. Tolerance is important to prevent conflict and promote peace.
Tolerance includes accepting the differences of others and allowing them to be how they are without any disapproval.
Negotiation is the process where both sides make compromises in order to reach an agreement. (Remember compromise is not the same as commitment.) Negotiation includes talking, listening, considering the other’s point of view. When both parts negotiate, none should blame the other, rather, they should talk about alternatives to solve the problem.
Mediation is the process in which trained people help others solve conflicts in a peaceful way. Mediation involves the use of strategies for conflict resolution, communication and negotiation.
6