ALUMNI SPOTLIGHT
X
The highs are all the
customers who write us nice
notes, send us pictures of
their kids eating tacos, and
tell us how they miss us
when they move or travel.
Roz Edison
The lows come when customers remind us that we have not delivered
the perfect product or service that we want to. We genuinely feel terrible
when someone’s order is not correct or their service did not meet and
exceed their expectations. We deal with the lows with humility, some
internal reviews of our processes/products, and usually a couple of gift
cards.
Q: ow did your time at Hult help your personal and professional
H
development?
Q: nd the most important question of all, what’s your favorite item
A
on the Marination menu?
My favorite item is the spicy pork taco. It’s been four years and I’m still
not tired of eating one.
Find out more about Marination at: marinationmobile.com
Hult taught me business fundamentals and more importantly exposed
me to the myriad of business considerations involved. I learned enough
about the major areas of business to ask questions, and hopefully
understand the answers I would be given. The program didn’t teach me
to be an accountant—but it wasn’t supposed to. It taught me to review
accounting information, ask questions, and use the answers to ask
more questions or make a decision.
Q: ou are not only founder of Marination but also work for the
Y
University of Washington, how do you manage to juggle these
two roles?
It’s not always easy but I enjoy both roles, so that helps. Days can just
get a little long when there are major deliverables for both jobs. As I’m
the owner, Marination is a 24/7 job but at least my work at the university
is contained to the hours I am there.
hult.edu/alumni
15