HUG Agenda NAMSS

User Groups 2026

CRE D ENTIALING AGE N D A Sunday, October 18 All times listed in Central Time( CT) | Agenda Subject to Change

10:30 AM Lunch & Check-In

Welcome to the HUG! A boxed lunch will be provided upon arrival, giving you an opportunity to get settled and connect with peers before the program begins.

11:00 AM Welcome Note

Opening remarks from HealthStream leadership as we kick off an afternoon of learning, collaboration, and peer engagement.

11:30 AM Optimizing CredentialStream ®: Strategies for Greater Efficiency & Impact

Discover practical strategies to maximize the value of CredentialStream. This session will explore proven best practices, optimization techniques, and real-world success stories to help you streamline workflows, increase user adoption, and improve operational efficiency. Leave with actionable ideas you can apply to drive greater impact across your credentialing operations.

12:30 PM Break

12:45 PM CredentialStream ® ICYMI: Product Updates, Enhancements & What ' s Next

In case you missed it, we ' ll recap notable CredentialStream enhancements and feature releases from the past few months, highlight customer-driven improvements, and provide a preview of what ' s ahead. Participants will gain a deeper understanding of recently delivered capabilities and how to take advantage of them within their organizations.

1:45 PM Break

2:00 PM HealthStream Community Live: Peer Perspectives Panel

What happens when a discussion thread leaves the Community and comes to the conference stage? In this interactive session, attendees will weigh in on today ' s most relevant credentialing topics before our panel of HealthStream MSPs responds with their perspectives, lessons learned, and practical advice.

3:00 PM Wrap Up & Closing Remarks

Closing remarks from HealthStream leadership