SHUTTERSTOCK/A.C. GOBIN
IMPOSSIBLE
LANDLORDS
timeframe possible,” he said.
In a statement, an Invitation
Homes spokeswoman said feedback from its tenants is “consistently positive.” The company does
its best to address complaints
quickly, and is “always striving to
enhance the customer service experience for our tenants.” In the
past year, the company has spent
approximately $7.5 billion to buy
more than 40,000 properties.
Colony American has invested
$2 billion in more than 15,000
houses. Asked about tenant complaints, a spokeswoman wrote in
HUFFINGTON
11.17.13
Former employees of
the companies... said
their former colleagues
can’t keep up with the
volume of complaints.
an email, “We take these concerns
seriously and every single issue
either has been or is being addressed.” Thousands of other tenants are satisfied with their rentals, the spokeswoman said.
The investment companies are
focusing most of their attention
on cities like Atlanta, Las Vegas
and Tampa, hard hit by the fore-