Huffington Magazine Issue 70 | Page 46

@ CHERYL ZIBISKY DREAM SERVICE the bed is only the beginning. “People carry their sleep issues to the hotels they stay in,” said Nancy Rothstein, a sleep consultant who has worked for Hyatt, Procter and Gamble, Sleepy’s and other corporate clients. “You can get the best bed in the world, but if you don’t provide people with additional resources, they’re not necessarily going to get good sleep.” Robson, from Cornell, adds that hotels are gradually catching up to changes in technology, especially the widespread use of smartphones as clocks and alarms. Many in the industry, she says, are currently weighing whether it HUFFINGTON 10.13.13 At The Benjamin, rooms feature only analog clocks. Guests can peruse a pillow menu that includes pillows filled with buckwheat or satin. makes sense to continue to place an alarm clock on every bedside table. By eliminating clocks, hotels would be able to cut an expense and relieve employees of setting and resetting them. And Robson, whose work requires her to pay attention to hotel guests’ most common complaints, sees an additional benefit. “A lot of people find it hard to use the darn thing anyway because there’s no consistency with the controls,” she said. “And sometimes people find the light from