Huffington Magazine Issue 20 | Page 4

HUFFINGTON 10.28.12 LETTER FROM THE EDITOR ternoons representing 17 clients in a row before the same judge. “It becomes assembly-line justice,” he says. “It’s like a McDonald’s drive-through — just moving the bodies alon g.” Last year, after being singled out by a congressional legislature report for the “shocking deterioration” of its quality of work, Olexa’s office rebelled, turning down hundreds of cases and demanding more resources from the county. And as John writes, other public defender offices are doing the same, suing states and counties that underfund them and then saddle the public defenders with mountainous caseloads that threaten clients’ constitutional rights. Elsewhere in the issue, Katherine Bindley takes us inside a very different world — that of lifestyle concierges, a growing industry encompassing everything from pregnancy planners to personal grocery shoppers for patients who have just had plastic surgery and don’t yet want to be seen in public. It’s a story of domestic outsourcing — that is, outsourcing of tasks “once spe- cific to the hotel industry.” The value, for many who avail themselves of these services, is that concierges not only follow orders but will also take the lead — and in some cases make key life decisions their clients don’t have time to make. As Carrie His Starner Keenan, a clients are concierge who coormostly young dinates home conand mostly tracting projects, broke. Unable puts it, “these are to post bail, busy people and they many of them don’t have time to get sit in jail, things handled.” waiting for One of those busy their court people is Amanda date.” Jones, a San Francisco real estate agent who works seven days a week, and whose constellation of concierges includes a dog walker, closet organizer, personal stylist and work-related personal assistant. Her mantra? “It takes a village.” ARIANNA