HTH 2026 Best Start Member Handbook | Page 4

HOW TO USE YOUR 2026 BEST START Member Handbook

Welcome to Senior Care Plus! Whether you are a new or a returning member, we are happy you have selected Senior Care Plus as your Medicare Advantage Plan. The 2026 Best Start Member Handbook contains important information you need to start your healthcare journey with us. Getting familiar with this information early in the year is the best way to ensure you are able to navigate your healthcare options with confidence. We encourage you to take the time to read it in its entirety and use it for reference as needed throughout the year.
SENIOR CARE PLUS 10315 Professional Cir. • Reno, NV 89521
LOBBY HOURS Monday – Friday • 8 a. m. to 5 p. m.
CALL CENTER HOURS April 1 – September 30 Monday – Friday • 7 a. m. to 8 p. m.
October 1 – March 31 Monday – Friday • 7 a. m. to 8 p. m. Saturday – Sunday • 8 a. m. to 8 p. m.
• Local – 775-982-3112
• Toll Free – 888-775-7003
• Información en español – 775-982-3242
• TTY Relay Service – 711
Email us at Customer _ Service @ HometownHealth. com. Visit our website at SeniorCarePlus. com.
– 1 –