Decision guide for common health concerns
Decision guide for common health concerns
Common Health Concerns
Minor Illness
Sprains • Strains Minor Injuries
UTI • Rashes Skin Conditions
Mental Health
Preventive Care Routine Care
SYMPTOMS
• Cold, flu, sore throat, ear pain, minor fever
• Twisted ankle, minor cuts, bruises, back pain
• Painful urination, skin irritation, minor allergic reactions
• Worsening depression or anxiety, hallucinations or delusions, distress from recent traumatic events, symptom changes from medications
• Annual exams, vaccinations, chronic disease management
BUSINESS HOURS( 8 a. m. to 5 p. m.)
• See your PCP
• Call Teladoc
• Urgent-Care Walk-In
• See your PCP
• Urgent-Care Walk-In
• Call Teladoc
• See your PCP
• Urgent-Care Walk-In
• See your established mental health provider
• See your PCP
• Call Teladoc
• See your PCP
AFTER HOURS & WEEKENDS
• Call the On-Call Provider
• Call Teladoc
• Contact Doctoroo
• Contact Doctoroo
• Call Teladoc
• Contact Doctoroo if severe
• Call the On-Call Provider
• Call Teladoc
• Call 988 if severe
• Call your PCP during business hours
For Specific Chronic Disease Management Issues
• SEE PAGE 12 • SEE PAGE 12
Health Concerns Not Listed On This Chart
• Call the On-Call Provider
• Call the On-Call Provider
Important Contact Information:
For patients of Renown Medical Group only * / On-Call Provider:
775-982-5000( ask for the On-Call Provider)
Renown Medical Group / Urgent Care Scheduling: 775-982-5000 Teladoc( Telehealth): 800-TELADOC( 800-835-2362) Doctoroo( Mobile Urgent Care): 888-888-9930 Transportation Assistance( Personal Assistant Team): 775-982-2605
* For other Primary Care Providers, please contact your provider’ s office to ask about on-call provider options – 11 –