HTH 2026 Best Start Member Handbook | Seite 16

STEP 1: Schedule Your Care Connect Visit

What is a Care Connect visit?
The Care Connect visit is a comprehensive health visit designed to help you make the most of your Senior Care Plus benefits. During this appointment, our team will take extra time to understand your health history, current needs and goals for the year ahead.
We will also review all of your health needs and share them in a summary to your Primary Care Provider so they have the most up-to-date information about your health.
Your annual Care Connect visit looks at the whole picture of your health – physical, emotional and social, so we can connect you with the right resources and support.
During your Care Connect visit, you can expect:
• A full review of your medications and health conditions
• Time to complete or schedule preventive screenings and complete a physical exam
• A check on your emotional, social and home-based needs
• Help connecting you with additional programs such as Community Resources( see pages 60-61), Senior Care Plus Personal Assistants( see page 57) or other home and community-based services.
How is it different from seeing my Primary Care Provider( PCP)? Your PCP focuses on diagnosing and treating medical conditions and managing your day-to-day care.
The Care Connect visit focuses on prevention, coordination and uncovering any unmet needs, allowing your PCP to spend more time on treatment.
After your Care Connect visit, we share a summary with your PCP to keep your care team fully informed and aligned.
Together, your Care Connect Team and PCP work hand-in-hand to keep you healthy, supported and connected to the care you need.
To schedule your Care Connect visit, call at 775-982-2605 or 888-775-7003.
AND HERE’ S A BONUS!
When you complete your Care Connect visit, you can earn $ 50 or more through our Healthy Rewards Program. First time visits earn $ 100 and returning visits earn $ 50. YOU CAN ONLY EARN ONE REWARD PER YEAR. Call today for your no-cost Care Connect visit!
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