HTH 2026 Best Start Member Handbook | Seite 59

How To Read Your Explanation of Benefits( EOB)
MyChart: View Claims and EOBs

How To Read Your Explanation of Benefits( EOB)

Once your claim has been processed, both you and your provider will receive an Explanation of Benefits. If any part of the Explanation of Benefits is not clear, call Hometown Health customer service at 775-982-3232. They will look up the claim and answer any questions you may have.

MyChart: View Claims and EOBs

• To view your claims, click on Your Menu in the upper left corner of the page.
• Scroll to the Insurance section click on Claims.
• You will be able to see EOBs for any claims that have completed. Those that have not completed will display a Processing message.
EXPLANATION OF BENEFITS
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