HTH 2026 Best Start Member Handbook | Page 35

Doctoroo – in-home urgent care

Doctoroo – in-home urgent care

As a Hometown Health member, you have access to Doctoroo, a service that brings urgent care directly to you – providing a convenient alternative to a crowded emergency room or urgent care waiting room.
Doctoroo’ s mobile care teams( a Nurse Practitioner or Physician Assistant paired with an EMT or Medical Assistant) evaluate you in your home and can deliver treatments, prescribe medications and coordinate follow-up care in-person, without you having to travel to seek care.
KEY MEMBER TIP When you prefer to receive care directly from providers in the comfort of your own home, Doctoroo is for non-life-threatening but uncomfortable conditions, such as:
• Fever, cold and flu symptoms
• Urinary tract infections
• Minor cuts, burns or skin rashes
• Other urgent, non-emergent medical needs
HOMETOWN HEALTH DOCTOROO COPAY
$ 0- $ 50 See you plan documents to find the copay for your plan.
Services are available in Reno, Sparks and Carson City.
Doctoroo’ s mobile care teams are available 7 a. m. to midnight, seven days per week. Contact Doctoroo toll free at 888-888-9930 • Doctoroo. com Please have your address and insurance information ready when you contact Doctoroo. IMPORTANT: In an emergency, always dial 911.
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