HTH 2026 Best Start Member Handbook | Page 30

Skip the Emergency Room for non-emergencies!

Skip the Emergency Room for non-emergencies!

Feeling under the weather? In-network services like Doctoroo and Teladoc offer quick and convenient care when you need it. See the back cover for quick contact information.
DAY TIME – 7 a. m. to 7 p. m. NIGHTTIME – 7 p. m. to 7 a. m.
IN-OFFICE: Renown Primary Care Provider Call your Renown PCP to ask for a same-day appointment. Renown Medical Group patients can call the Personal Assistant team at
775-982-2605 for help with scheduling a same-day visit.
IN-HOME: Doctoroo VIRTUAL:
Teladoc
LOCATIONS
LOCATIONS IN-HOME: Doctoroo( Until Midnight)
PHONE: Only for Patients of Renown Medical Group – call the Provider Line at 775-982-5000 and ask for the on-call provider.
VIRTUAL: Teladoc( Anytime)
• Sinus problems
• Flu symptoms
• Stomach bugs
CONDITIONS – For non-emergency issues, such as:
• Respiratory infections
• Rashes
• Urinary tract infections
• Allergies
• Sore throats
• Minor injuries and wound care Urgent Care / Doctoroo only
SCAN THE QR CODES to explore your care options – without the Emergency Room wait! Urgent Care House Calls Account Registration
FOR MEDICAL EMERGENCIES: CALL 911 OR GO TO THE NEAREST EMERGENCY ROOM
Examples include, but are not limited to:
• Severe chest pain
• Facial drooping
• Sudden inability to speak, see, walk, or move
• Major physical injury
• Coughing or vomiting blood
• Difficulty breathing or swallowing
• Swelling of tongue or throat
• Poisoning or drug overdose
• Loss of consciousness or fainting
• Seizures or convulsions
– 14 –
Dial 988, for judgment-free mental health support, 24 hours per day, seven days per week.