BEFORE WE GET STARTED How to Pay Your Premium
PREMIUM PAYMENTS: Individual and Family Members Enrolled through Nevada Health Link
Payments are due on the 1st of each month. Each month you will pay the following month’ s coverage.
There are three ways to make payments:
1. Log in into Softheon:
HometownHealth. Softheon. com / Account / Home
2. Access Softheon guest portal:
HometownHealth. Softheon. com / Account / Payments / Locate-Account
• Click on Find by Social Security Number
3. Softheon automated phone payment: 866-955-0994
If you cannot access your Softheon account, our customer service team is available Monday through Friday from 7 a. m. to 8 p. m.( PST) at 775-982-3232.
If payment is not made and a member is terminated for non-payment, the request for reinstatement must be submitted to Nevada Health Link. – 8 –