HSM 541 RANK Imagine Your Future /hsm541rank.com HSM 541 RANK Imagine Your Future /hsm541rank.com | Page 8

Scenario Summary
You are the new Chief Executive Officer (CEO) of Middlefield
Hospital. Middlefield Hospital is a 450-bed tertiary care facility in a
major urban area in the Northeast. The hospital is an integrated
health system that provides the full array of inpatient and outpatient
services. The hospital enjoys a reputation for quality care in the area.
As the new CEO, you have learned that the hospital's employee
turnover rate exceeds 20%, and there are over 100 nursing vacancies.
You have also learned the following facts that may be impacting these
workforce shortages:
A new hospital has recently opened in your market area that has
produced competition for Middlefield Hospital.
Employee morale has deteriorated over the last 12 months.
Essex University (a local college) is considering eliminating its
nursing degree program because there is continual difficulty in
recruiting well qualified instructors.
Your Role/Assignment
The board of directors has asked that you provide a 750-word report
detailing your strategies and recommendations to overcome the
workforce shortages and to improve employee morale. The strategies
and recommendations should be as specific as possible and include the
resources needed for implementation. Your primary text and
journal/website research must be used as a reference to support your
analysis.
Available Resources
Review the points of view of the following people to obtain further
insights on this assignment.
K E Y P L A Y E R S
Dr. Rusty Gates – Internist
I have been admitting patients to Middlefield Hospital for 5 years.
However, I recently moved my practice to the new hospital across
town. The new hospital has much better facilities and the technology is
state of the art. The staff appear much more invested in the quality of
patient care and my patients seem happier.