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HSM 541 Final Exam
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1. (TCO A). You are the newly hired chief knowledge officer (CKO)
for a mid-sized hospital in a semiurban area of the country. Your first
task is to develop the organization's strategic plan that will shape the
development of a comprehensive network of services for their
community.
Question 2. 2. (TCO B). You are the newly hired Vice President of
Human Resources for the Bayside Regional Health System. You have
the responsibility for all of the usual human resources functions,
including retention plans, the training and development function, and
the recruitment process. In addition, you have the additional
departments of volunteers and the hospital chaplaincy services.
Question 3. 3. (TCO C). Some physicians and for-profit healthcare
organizations in your area are refusing to treat Medicare and
Medicaid patients for a variety of reasons. These controversial
decisions present not only a major breakdown in the healthcare
delivery system but also in the financing of healthcare for many
individuals across the nation. Delineate at least three reasons that
physicians have for refusing to participate in these governmental
programs, as well as the impact this practice has on other areas of the
healthcare delivery system. (Points : 25)
Question 4. 4. (TCO D). As the newly hired director of public relations
for a national managed care company, you know that the next decade
in the delivery of healthcare services will bring about revolutionary