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identify the specific issues of interest or controversy; and present
background/facts of the problem, organization, or situation that will
enable the
reader to clearly understand the issue. DEFINE THE PROBLEM 10
Identify and clearly state the problem, the management issue, in
which an element of the identified problem or situation is not meeting
expectations. Remember that what appears to be the problem may
actually be just
a symptom of a bigger problem – dig deep to be sure you've identified
the real
problems. If there appears to be more than one problem/issue, decide if
they are
separate or related issues.
State the problem in the form of a question. For example, if a
work group is not performing effectively, an effective problem statement
might
be "How can the staff shortage improve?" rather than simply "Short
Staff
problems."
LITERATURE REVIEW 35
Present what you discovered in your search of the literature.
Review issues, theories, concepts, and studies discussed in class and in
our
textbook, and review what other writers/researchers have to say about
the
subject of your analysis. Discuss the concepts, ideas, or insights that are
most
valuable in helping you make sense of your project. What theories can
you use?
What writers say something of value? Why is it of value? Which models
are the
least helpful, and why? What theories or concepts will you challenge or
criticize because your findings are different? In short, demonstrate an
understanding of the literature and apply it sensibly to the problem. This
is