Our helpline is great - we want to make it even better . To do this we need your help .
RoSPA AWARDS 2017 : CALDERDALE COLLEGE
Helpline Appeal
Our helpline is great - we want to make it even better . To do this we need your help .
Every year we hear from thousands of people who have no one else to turn to . That ’ s what makes our tinnitus helpline so special .
Our tinnitus helpline provides free , independent advice to people who need our support . When someone needs to talk , we can make them smile . At other times , we might save someone ’ s life .
Our helpline has been on quite a journey and has evolved over the years . We currently answer 3,500 helpline calls every year but we want to reach out to more people with tinnitus . An estimated 10 % of the UK population have tinnitus , with one in ten of these suffering severely . This means up to 651,000 people could benefit from a call to our helpline .
We have a vision for our helpline and we would like you to be part of that vision .
We launched our freephone helpline in 1999 - the only dedicated tinnitus helpline in the world
We want to employ a dedicated helpline team . We want to expand the helpline hours to evenings and weekends in the next 12 months .
1999 Present Future
Our small team of 14 currently take helpline calls in addition to our varied roles during office hours .
How your donation helps our callers
£ 15 is the average cost of a helpline call
£ 49 would cover the overheads associated with running the helpline for a day
£ 129 could pay for specialist training through the Helplines Partnership for one staff member
It ’ s really important for people to receive accurate , personalised information about tinnitus to enable them to manage their condition successfully . We want to improve our offer of support through : employing dedicated helpline staff , expanding helpline hours , attending specialised training and investing in new technology . We need your help to do this .
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HSE INTERNATIONAL