over the past few decades . As a result , numerous quality initiatives have taken hold in the United States and the world . Training and development has been impacted by these initiatives by creating a need to explain the importance to employees of quality . Which are quality programs regarding which trainers may be asked to provide learning to employees ?
Question 3 . Question : ( TCO 1 ) There are seven steps in an effective training design process . These include
Student Answer : gap analysis , task analysis , job analysis , SWOT analysis , environmental scanning , and lectures .
needs assessment , employee readiness , learning environment creation , transfer of training , planning for evaluation , selecting training method , and evaluation .
e-learning , lectures , quizzes , exams , assessments , synchronous , and asynchronous .
specific , measurable , attainable , realistic , timely , friendly , and smart .
All of the above