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17.
What provides a way to understand the investments that
training produces and provides information needed to improve
training?
18.
_______ can be used as a ―dress rehearsal‖ to show the
program to managers, trainees, and customers.
19.
Identify the third level outcome amongst the following
Kirkpatrick’s four-level framework for categorizing training outcomes.
20.
Skill-based outcomes include acquisition or learning of skills
and use of skills on the jobs.
21.
All of the following are the most frequently used training
techniques EXCEPT:
22.
The following are all advantages of using videos as a
component of training EXCEPT:
23.
In case studies, trainees are required to analyze and critique
the actions taken, indicating the appropriate actions and suggesting
what might have been done differently
24.
Meaningfulness of business games are enhanced if they are
imaginative
25.
Vicarious reinforcement occurs when a trainee sees a model
being reinforced for using certain behaviors.
26.
This typically involves videoconferencing and/or computers for
the delivery of instructions from a trainer to trainees who are different
locations.
27.
Which one of the following is NOT an advantage of e-
learning?