HRM 326 Course Great Wisdom / tutorialrank.com HRM 326 Course Great Wisdom / tutorialrank.com | Page 19

that will be used to determine the effectiveness of the training program .
2 . _____ can be used as a " dress rehearsal " to show the program to managers , trainees , and
customers .
3 . Identify the third level outcome amongst the following Kirkpatrick ' s four-level framework for
categorizing training outcomes .
4 . Skill-based outcomes include acquisition or learning of skills and use of skills on the job .
5 . Utility analysis is a cost-benefit analysis method that involves assessing the dollar value of
training based on estimates of the difference in job performance between trained and untrained employees , and the number of individuals trained .
6 . This relates to the learner ' s decision regarding what information to attend , how to remember , and how to solve problems
7 . The process of withdrawing positive or negative reinforcers to eliminate a behavior is known as _____.