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produce and support those desired outcomes. If particular activities
and the objectives don’t support the changes, they should be seriously
questioned and either dropped or reduced in importance.
Consider a change initiative that you know is currently being
researched for adoption, or that you want to have considered for
adoption, by an organization with which you are familiar.
Answer the following:
§ If the vision for change is achieved, how will it look from the
perspective of the financial results achieved?
§ To accomplish these financial outcomes, what initiatives have to be
undertaken from a customer perspective to deliver on the value
proposition in ways that generate the desired financial results?
§ To accomplish these customer and/or financial outcome
efficiencies, what changes must be made from an internal business
process perspective?
§ To attain the internal process goals and objectives, what must be
undertaken from a learning and growth perspective to increase the
organization’s capacity to do what is needed?
Write a 700- to 1,050-word research paper in the third person voice in
which you address the four questions above.
Identify the change initiative clearly.
Design a strategy map to illustrate your analysis using Figure 10.3
“Generic Strategy” and Figure 10.4 “Strategy Map for Control
Production Systems” as examples from Chapter 10 inOrganizational
Change.
Include the map in your assignment and explain its components.