HPE Optimising Medication Management | Page 5

Enterprise medication inventory optimisation Inventory optimisation is important because if a drug inventory is excessively large this will lead to unnecessary costs and if it is too small it will be ineffective and counter-productive for patient safety. Delegates highlighted that failure to provide patients with medication in a timely manner may lead to them obtaining medications from alternative, and potentially dangerous, sources such as the internet. Drug shortages was acknowledged as one of the causes of this failure to provide patients with medication on time. Lack of medication visibility and inefficient stock management at ward level can lead to drug wastage. In England alone, the annual cost of prescription medication wastage is approximately £300 million. 3 Optimisation of medication management can reduce this wastage and result in substantial financial savings. problems was also deemed necessary. It was mentioned that many people who have problems with technology do not feed this back to those running the systems, so rectification can never take place. If we aren’t able to give it [medication] to patients, patients get it from Google, from different kinds of sources Potential solutions While the above challenges are complex and no single solution is available, the delegates put forward many promising suggestions. Technology Technology was unanimously advocated as a potential solution to many of the challenges. As summarised by one of the delegates, the key to success is having people who understand the systems, work with them and trust them. To ensure optimal use of any technology it should user- friendly, predictive and intuitive. Pilar Blasco Segura, Spain Challenges faced Extensive discussion and debate between delegates highlighted the challenges faced in the real-world setting when trying to achieve these three ‘pillars’ of optimal medication management. While numerous challenges were identified, the key challenges experienced by delegates, regardless of region were: • Drug shortages • Data standardisation • Unfriendly computer applications AI to predict future medication needs Dr Cousein discussed how the use of an AI system in his hospital in Valenciennes has enabled their emergency department to predict up to 90% of the patient flow for the next seven days, based on history, weather forecast and cultural events. It was proposed that if an AI system could predict the correct amounts of medications that need to be stored in hospitals, this could massively improve medications management, reducing the impact of drug shortages and occurrence of drug wastage. Drug shortages Drug shortages are an ongoing issue faced by healthcare professionals across Europe. They can prevent the optimal medication being prescribed, be time-consuming for staff, and result in patients seeking medications from other sources, such as the internet. Nearly half of hospital pharmacists in the EU report spending up to 5 hours per week managing medication shortages. 4 Unique ID barcodes The use of a unique ID barcode to identify patients and link them to any drugs, IV bags, blood ith s w m le b o pr ff ta g s n i rs Nu Ad he re nc e nt ta ns Co y tin ru sc l cia an fin Unfriendly computer applications While IT has an important role to play in optimising medication management, it is only beneficial if it is easy to use and staff are adequately trained in its use. Frustration and uncertainty regarding IT will most certainly lead to decreased uptake and use. Having an IT system which identifies any feedback Prior to the advisory board, delegates submitted the challenges they perceived to be present in the field of medication management. During the meeting these challenges were rated in terms of significance as shown below. Data standardisation There was a strong consensus that the standardisation of data is an ongoing challenge, but that it is essential for it to be implemented at local, national and international levels. As mentioned previously, ‘closing the loop’ and reviewing outcomes is a crucial part of optimising medication management, to allow for error identification and rectification. As pointed out by delegates, if the definition of what an error is, has not yet been standardised, how can we expect to record and evaluate errors correctly? The absence of data standardisation can lead to a lack of data, resulting in errors going undetected and insufficient information available for healthcare professionals to make decisions. Once standardised and available, this data must also be easily-accessible and individuals must be proactive in translating that data into an action and triggering beneficial change. Data regarding disease incidence and patient characteristics within a hospital can also help customise a hospital’s drug inventory to best suit their needs, which may reduce drug wastage and mitigate the impact of drug shortages. Challenges faced during medication management ng ni an sc hospitalpharmacyeurope.com | 2019 | 5