HPAC Scholar's Day 2019 CHW_Assessment_Key_Findings | Page 25

It was also suggested that in order to move towards a more established profession, CHWs move from certification to licensure which could assist with reimbursement issues as CHWs could directly bill for services. Given the identified barriers to certification that exist in Ohio, this is likely not a viable option. Additionally, moving towards licensure would presumably increase the level of education needed to become a CHW and thus the qualities that employers most desire in CHWs, that is, that they are from the communities they serve, would likely be lost in a licensure process. However, moving towards title protection of certified CHWs may be a step to standardize the scope of the profession and assist in providers and professionals understanding what that title and certification means. Certification Regarding certification, there were a variety of opinions regarding whether every CHW should become certified or not. But it was clear from the interviews that barriers do exist to becoming certified, namely the length and cost of training, the cost of certification, and previous felonies. Through these discussions there was interest in trying to develop a tiered approach where CHWs could begin work as non-certified CHWs and move their way to certification and beyond. CHW Definition Finally, there was consensus from the key informants that there is great value in CHWs representing the definition of a CHW from the APHA, which is “a frontline public health worker who is a trusted member and/ or has an unusually close understanding of the communities served. This trusting relationship enables the worker to serve as a liaison/link/intermediary between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery.” This assessment attempted to identify if the CHWs in Ohio represent this definition of a CHW through the survey and focus groups. Finally, it was also noted from key informants that because CHWs are traditionally from the community that they serve, employers need to realize that continuing development and support is needed regarding self- care and behavioral health needs so that these individuals can be successful in their positions. Key Informant Interviews 19