HPAC Scholar's Day 2019 CHW_Assessment_Key_Findings | Page 19

in Ohio through key informant interviews,
surveys, and focus groups.
Finally, information on CHW job descriptions
was collected and a summary of the results
are reported below for 39 CHW jobs posted in
May of 2018.
Minimum Requirements
■ ■ Seven required or preferred a CHW
certification
■ ■ 14 required at least a high school diploma
or equivalent (GED)
■ ■ 10 required at least an associate’s degree
or other technical degree
■ ■ Eight required at least a bachelor’s degree
■ ■ Zero required at least a graduate degree.
Physical/Practical Skills
Many employers required applicants
to have an active driver’s license with
reliable transportation. Additionally, many
designated that applicants must be capable
of sitting, standing, walking, bending/
stooping, kneeling, reaching, hearing,
twisting, seeing, speaking, grasping/
manipulating objects and climbing, have the
ability to see, communicate, hear and utilize
electronic communication devices. Lastly,
one employer had a specific policy regarding
alcohol and drug use in the workplace.
Soft Skills
Examples of soft skills required by employers
included:
■ ■ Be organized
■ ■ Be detail oriented
■ ■ Be self-motivated and inquisitive
■ ■ Be flexible/adaptable
■ ■ Resolve conflict
■ ■ Communicate effectively
■ ■ Identify problems and opportunities and
communicate to management
■ ■ Be a problem solver
■ ■ Be compassionate
■ ■ Work in a fast-paced environment
■ ■ Able to multi-task and handle multiple
priorities at once
■ ■ Be a team player
■ ■ Be a self-starter
■ ■ Manage work load independently
■ ■ Create and maintain consistent
communication channels (verbal and
written) between parties
■ ■ Accept responsibility and follow through
on projects and activities
■ ■ Quickly learn new skills and concepts
■ ■ Concentrate
■ ■ Have reasoning skills
■ ■ Separate personal from professional
interactions with clients
■ ■ Maintain professional/ethical boundaries
■ ■ Plan, prioritize, and manage time
■ ■ Work flexible schedules
■ ■ Maintain composure in stressful
situations
Additionally, employers were looking for
applicants who can facilitate and teach
groups, have strong interpersonal skills, be
sensitive to different cultures, have good
ethical conduct, and a history of good job
attendance. Lastly, one employer directly
discussed the requirement of applicants
having emotional intelligence, including
demonstrated self-awareness, accurate
self-assessment, sensitivity and empathy,
openness, reliability, and consistency.
Computer/Electronic Skills
Most descriptions included the requirement
Secondary Data Collection
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