HP Innovation Journal Special Edition: Retail Transformation | Page 43

When implementing self-service devices in a retail or
hospitality space, businesses can provide choice and con-
venience to the consumer while serving more customers
without adding additional staff. It’s imperative for devices
to have an approachable look and an intuitive functional-
ity, enticing consumer interaction rather than deterrence.
With the modern, tablet-like design of the HP Engage
One, consumers confidently use the device without
feeling intimidated by unfamiliar technology or oversized
displays that introduce privacy concerns. The innovative
design of the HP Engage One houses the processing power
in the head unit, enabling the device to be mounted to
a wall, within an enclosure, or connected to a variety of
floor and counter stands. device deployed throughout a large retail environment can
help customers quickly navigate from one area to another,
or direct them to a specific item. There are endless use
cases, and the HP Engage One is designed for maximum
flexibility to meet this wide range of needs. In some envi-
ronments, the solution can help speed up a transaction
and keep the lines moving, and in others, it provides the
convenience and choice that consumers demand.
Finally, the use of signage within a business is critical for
communicating important information to consumers,
and digital signage offers dynamic, real-time flexibility
options. As an example, within a grocery store, a digital
display can act as a wine concierge, providing information
about the origins of a selected wine and even suggest food
pairings. An in-aisle display can be used to inform and
promote a new grocery item as well as provide how-to
information and recipe suggestions. And a wayfinder The new HP Engage Go Convertible offers the next step
in functionality, able to be disconnected from a base unit
and moved around an environment for even more business
applications. And in July 2019, both Engage One and Engage
Go will be available to support the Android™ platform,
expanding choice and flexibility for customer engagement.
The versatility of the HP Engage
One allows businesses to deploy
it anywhere within a given location
to serve multiple purposes.
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