HP Innovation Journal Issue 15: Summer 2020 | Page 65

PHOTOGRAPH BY YASU & JUNKO / TRUNK ARCHIVE BUSINESSES NEED TO REVIEW THEIR SECURITY TOOLS, TECH- NOLOGY CHOICES, POLICIES, AND PROCEDURES. 41% of employees are likely to continue working from home some of the time. AWAY FROM MORE SECURE CORPORATE NETWORKS, ENDPOINTS NEED TO BE ABLE TO PROTECT THEMSELVES. that every endpoint purchase decision should be a security decision.” Besides computers, remote workers need to take a careful look at the rest of the home hardware they are using. For example, employees should lock down their routers with unique passwords since hackers attack routers constantly. “It’s very easy to get into your PC through your router,” Singh says. “When you get infected at work, the IT department takes your PC off the grid so you can’t infect others, but when you get infected at home, the chance for you to be the host that takes the entire company down is very high.” Remote workers should also consider putting any connected devices like smart thermostats or voice assistants on a separate wireless network and creating a dedicated one for their work computer if their home router supports it. Printers, which are connected to the internet but are often overlooked, should also go on the separate network since they are regularly targeted in hacks. If employees need to keep a printer online at home, they should make sure the device has up-to-date firmware and download any patches the manufacturer has released to keep it secure. Deflect attacks with software solutions An important way to protect data relies on using virtual “containers,” which can isolate any potential malware and keep it off a computer. HP is offering its version of the technology, called HP Sure Click Pro, which helps protect from web, email, and document-based security threats, free of charge through September 30 for HP and non-HP Windows 10 PC users. Even for HP Sure Click users, the Pro version will enhance the experience with additional features, such as the ability to edit Word and Excel documents within an isolated container. Another software service that many companies need to consider for long-term working from home is remote monitoring, in which a security team keeps track of threats across a spread-out network of computers and shuts them down. In a time when many companies are seeing a drop in business, remote monitoring might seem like a steep expense, but not spending the money now could lead to an even costlier mistake. “You can do everything to protect yourself, but [attacks] are going to happen, and you have to be able to detect and respond,” Hamilton says. “If you get a bad piece of malware right now, you’re done.” While everyone’s workday feels in flux, the role of the IT manager might be especially challenging. Their job has them pivoting their office infrastructure to support a predominantly remote workforce. According to HP’s COVID-19 pulse survey data, 40% of IT decision makers plan to augment security because of the current situation. As for budgets, 44% are spending more, compared with 26% who are cutting back. With all these changes, managers need to check in with IT workers to confirm they aren’t overwhelmed as they work to protect a suddenly dispersed workforce while potentially working from home themselves. “Pushing everyone remote essentially overnight and then having to maintain security is a huge challenge, and companies need to continue to praise their IT workers and give them the tools they need,” Howard says. “They are all heroes.” INNOVATION/ SUMMER 2020 63