HP Innovation Journal Issue 13: Winter 2019 | Page 38
The Future of Work is not only a technology revolution,
but also fundamentally a cultural and organizational
transformation with employees at its heart.
MOBILITY: FLEXIBLE
WORKING ENVIRONMENTS
While most enterprises have a traditional mobile work-
force (for example, the field and sales force), the wave
of digital technology adoption is creating a new type of
mobile workers who are not bound to their office desks
as they were in the past. According to IDC, 56.5% of the
workforce in 2017 in Western Europe had flexible work-
styles, an increase of 5.7 percentage points year on year.
Of those, 22% are working from home.
According to the 2017 Deloitte Millennial Survey, 64% of
organizations are offering flexible working environments
(21% higher compared with a similar survey the year before),
reflecting not only how rapidly technology is facilitating
flexible working, but also how employers are trusting
employees with the new workstyles.
The benefits are multiple. The Deloitte survey shows flexible
working is strongly linked to improved performance and
employee retention. At least 80% of Millennials in highly
flexible environments believe it has a positive impact on
well-being, productivity, and work engagement. Flexibility
is not for all companies, but it can play an important role
in employees’ decision to take or leave a job.
Mobility is undoubtedly taking center stage in the new
working environment, as employees are transforming
any available space into a workspace.
In the WorkSpace of the future, employees adopt a
device-agnostic approach and use spaces as they see fit.
Regular PCs are still a valuable working tool, especially
for complex and demanding tasks, but there’s a growing
interest in mobile form factors, such as convertibles, tab-
lets, and smartphones.
36
HP Innovation Journal Issue 13
BY 2020
35% of next-generation
enterprise mobile apps
will use voice as a
primary interface mode.
25% of enterprise
mobile applications will
use onboard artificial
intelligence/machine
learning capabilities
on smart devices for a
variety of applications.
SECURING THE WORKPLACE:
“BY DESIGN AND BY DEFAULT”
As new workstyles are more open, flexible, and collabo-
rative, IT departments are tasked to support employees
while protecting corporate assets and personal pri-
vacy. This is most challenging given the dynamic threat
landscape (hackers turning their attention to mobile
employees), the regulatory framework, and wide use of
Shadow IT by most employees. It is therefore no surprise
that security and data privacy protection is the top IT
investment for 57% of digital organizations at present.
The new European General Data Privacy Regulation
(GDPR) has transformed the adoption of workplace
security, not just in Europe but globally as well. GDPR is
relevant to any company in the world handling the person-
ally identifiable information (PII) of people in the EU and
has important implications for internal companies with
data transfers outside the EU (data sovereignty). Further-
more, it is also becoming a global standard and top of the
agenda for many governments across the world (Argentina,
New Zealand, Japan, etc.)