How to Coach Yourself and Others Techniques For Coaching | Page 95
I. Focus on INNOVATION. Creativity is triggered by a cross-pollination
of ideas. It is in the combination and collision of ideas that creative
breakthroughs most often occur. When an organization focuses on
innovation, it does so by bringing together people with different
backgrounds, perspectives and expertise – breaking down barriers and
silos in the process.
J. JOIN the social media revolution and utilize Web 2.0 technologies –
tools and processes that allow people to share opinions, insights,
experiences and perspectives in order to collaborate and to self
organize.
K. Realize that there are two kinds of KNOWLEDGE in your
organization: Explicit knowledge can be transferred in a document or
entered in a database. Tacit knowledge needs a conversation, a story, a
relationship. Make sure you are developing strategies to capture both.
L. LEADERS at all levels of an organization can nurture collaboration
within their own work group or staff. And the most successful of these
leaders do so by taking the time and effort necessary to make people
feel safe and valued. They emphasize people’s strengths while
encouraging the sharing of mistakes and lessons learned. They set clear
expectations for outcomes and clarify individual roles. They help all
members recognize what each of them brings to the team. They model
openness, vulnerability and honesty. They tell stories of group
successes and personal challenges. And most of all, they encourage and
respect everyone’s contribution.
M. MIX it up by rotating personnel in various jobs and departments
around the organization, by creating cross-functional teams, and by
inviting managers from other areas of the organization to attend (or
lead) your team meetings.
N. Employees with multiple NETWORKS throughout the organization
facilitate collaboration. You can accelerate the flow of knowledge and
information across boundaries by encouraging workplace relationships
and communities. Use a tool like Social Network Analysis (SNA) to
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