How to Coach Yourself and Others Techniques For Coaching | Page 66

Process The reframing matrix lays a question (or problem) in the middle of a four-box grid. It is then examined from four typical business perspectives • Program Perspective: Are there issues with the program (or product or service) we are delivering? • Planning Perspective: Is the business (or communications plan) appropriate? • Potential Perspective: Is the program replicable? Can it be scaled up? • People Perspective: What do the people involved think? The figure below offers one example of the so-called Four Ps Approach, with illustrative questions aimed at a new program that is not raising funds effectively. Then again, the four-box grid can be used to consider a question (or problem) from the perspectives of different groups of stakeholders, e.g., staff, coachees, suppliers, and partners, or specialists, e.g., engineers, lawyers, economists, or information technology specialists. The table 374