How to Coach Yourself and Others Techniques For Coaching | Page 518

2. Point Out the Discrepancies
We cannot be whole and healthy in ourselves and our obligations
towards others if things do not fit. High absenteeism doesn't sit
with a need to work to contract. Good teamwork won't happen
where there are unsatisfactory relationships between team
members. Your role as coach is to point out these discrepancies
and help those concerned take responsibility for getting things to
fit again.
3. Link the Contradictions
One other way of looking at people problems is to identify the
contradictions that cause the problem. "You say you want to
work here and make a valuable contribution. But you've already
had 9 days off this year." Or, "You know that the organisation
needs this team to work harmoniously together. But you two
aren't talking...". Putting the contradictions side by side is a
powerful way of challenging because it presents the problem in
stark detail.
4. Challenge Faulty Thinking
One of the reasons people don't reach the same conclusions as
you about their problems is because they may be stuck in faulty
thinking. They make assumptions that seem like absolute truths
to them, even if they're not. Challenge their faulty thinking to
make them think again. "Why exactly does your mother's health
mean you can't leave home?" "Are you really sure he'll react in
the way you think?" "Why must you work every day for 10
hours?"

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