How to Coach Yourself and Others Influencing, Inter Personal and Leadership Skills | Page 7

1. Influencing Skills Understanding the power of influence to get what you want 1. INFLUENCING & NEGOTIATING SKILLS Understanding the power of influence in getting what you want from others Overview It is now widely recognized that, in most situations, authoritarian ways of managing people do not work. Instead of getting people to do what we want, the authoritarian approaches of "I know best" and "I'm in charge" end up causing antagonism, anger and a job not done. In place of dictating skills, people who want to work with others use influencing skills. These skills use non-forceful techniques to work with people rather than against them. As a result, relationships improve, people feel valued and the job gets done. Aims of this Course By the end of this course, you will be able to... - define "influence" name 5 factors that lead to success in influencing suggest 5 influencing skills give 3 ways to increase your credibility suggest 5 ways to appear more authoritative The Topics 1. What is Influence? 2. Why Influence Matters 3. The Wind and the Sun 4. Where Influence Works 5. Influence and Motivation 6. We Are Easily Influenced 7. Conscious Influence 8. First, Build Rapport 9. Matching Techniques 10. Key elements in successful influencing. 11. Factors in Influencing 12. Where You Start From 13. Liking 14. 15. 16. 17. 18. 19. 19. 21. 22. 23. Their Intelligence Meeting Their Needs Different Needs Your Credibility Your Arguments An Appeal From Aristotle Tactical Influencing Make It Acceptable Your Authority An Influencing Script Key Points