How to Coach Yourself and Others Influencing, Inter Personal and Leadership Skills | Page 7
1. Influencing Skills
Understanding the power of influence to get what you want
1. INFLUENCING
& NEGOTIATING SKILLS
Understanding the power of
influence in getting what you want
from others
Overview
It is now widely recognized that, in most situations, authoritarian ways of managing
people do not work. Instead of getting people to do what we want, the authoritarian
approaches of "I know best" and "I'm in charge" end up causing antagonism, anger and
a job not done. In place of dictating skills, people who want to work with others use
influencing skills. These skills use non-forceful techniques to work with people rather
than against them. As a result, relationships improve, people feel valued and the job
gets done.
Aims of this Course
By the end of this course, you will be able to...
-
define "influence"
name 5 factors that lead to success in influencing
suggest 5 influencing skills
give 3 ways to increase your credibility
suggest 5 ways to appear more authoritative
The Topics
1. What is Influence?
2. Why Influence Matters
3. The Wind and the Sun
4. Where Influence Works
5. Influence and Motivation
6. We Are Easily Influenced
7. Conscious Influence
8. First, Build Rapport
9. Matching Techniques
10. Key elements in successful
influencing.
11. Factors in Influencing
12. Where You Start From
13. Liking
14.
15.
16.
17.
18.
19.
19.
21.
22.
23.
Their Intelligence
Meeting Their Needs
Different Needs
Your Credibility
Your Arguments
An Appeal From Aristotle
Tactical Influencing
Make It Acceptable
Your Authority
An Influencing Script
Key Points