How to Coach Yourself and Others How To Perform On The Job Coaching | Page 39
On-the-job instruction:
I would use this method to introduce the staff to the practical skills
required to single fillet round fish and allow them to do the very
basic filleting activities.
Providing support:
During their training, I would provide support to the staff by
answering any questions they might have and advising them on
techniques of effective filleting.
Review of activity 1A
On-the-job training, which may include one-to-one instruction and coaching, is training that is
normally carried out in the trainee's workplace and covers the knowledge, skills and attitudes
appropriate to the correct performance of a task or job to a laid down standard. It may consist of the
whole of a training programme or it may be part of a programme which includes off-the-job
training.
Off-the-job training is training which takes place away from the trainee's workplace. Usually, this
form of training takes the form of short courses or day-release programmes, which are provided
either by the company's training staff or by an external training organisation. Other types of offthe-job training include the use of Open and Flexible learning packages, computer-based training,
etc.
One-to-one instruction is helping a trainee to gain knowledge and skills so that they can perform
a particular job or task to a laid down standard.
On-the-job instruction is normally used when the trainee is inexperienced or new to the task or
job. Coaching on the other hand, is about helping the trainee to extend, improve or develop alreadyacquired basic skills.
Providing support is not actually training. The role is more of a guide or counsellor and involves
providing support to trainees working on personal learning programmes by discussing their
problems and progress and giving them encouragement. Also linked to the provision of support is
mentoring which involves acting as a 'sounding board' and generally looking after the interests of
trainees who have no direct contact with the trainer or other trainees.
Now try doing Activity 2A which will help you to understand a bit more about the benefits of
training and how to carry out a systematic approach to it.
6.4 The Benefits Of Training
Aims: To explore the benefits of training and particularly the advantages of carrying out a
systematic approach to it.
Preparation: As this is linked to Activity 1A, think again about the new system or way of working,
you want to introduce to your staff. You may find it helpful to have some paper for making notes
on, as well as your notes from Activity 1A handy.
Activity 2A
For each type of training identified in Activity 1A, evaluate their usefulness in terms of:
What amount of time would be involved in the training.
How the training could be organised around the trainee and their work circumstances to provide
flexibility.
How much would the training cost in direct terms, i.e. course and material fees and indirect
terms, i.e. trainee's downtime, your time and the time of others involved in the training.
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