How to Coach Yourself and Others How To Perform On The Job Coaching | Page 29

negative way (in our terms, that it wouldn't degrade the climate or dampen trainee ownership in the
learning process).
Another way good OJT providers demonstrated a holistic approach to training concerns the larger
working group. Some of the OJT providers were sensitive to the idea that what they did during
training should mirror the day-to-day workings of the group and their own management style. A
good example was the OJT provider who incorporated trainees into the store team early on by
inviting employees to help with the training, and of reinforcing team unity by discussing the process
during team meetings.
In short, based on interview data with OJT providers, good OJT in this domain was characterized by
an awareness of the total role of the OJT provider, and by skills in being able to perform the seven
OJT provider functions.

(picture: freedigitalphotos.net)

29