How to Coach Yourself and Others How To Perform On The Job Coaching | Page 130

Feedback Techniques
Praise



Let trainees know how well they are doing
Use sincere praise to create a more
constructive atmosphere

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Feedback Techniques


Clarifying
1.
2.

3.

Restate what you heard the trainee say
Listen for confirmation that what you are
saying is correct
Encourage trainees to tell you if you are right
or wrong

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