How to Coach Yourself and Others How to Influence, Persuade and Motivate | Seite 474

To Connect With Their Hearts, Use Your Ears
You have to be silent to listen.
Both words are formed from the same letters: S-i-l-e-n-t - L-i-s-t-e-n
 “A good leader encourages followers to tell him what he needs to know,
not what he wants to hear.” John C. Maxwell
“The ear of the leader must ring with the voices of the people.” Woodrow
Wilson, American President
 Leaders touch a heart before they ask for a hand. That’s the Law of
Connection. But before a leader can touch a person’s heart, he has to
know what’s in it. He learns that by listening.
 60% of all management problems are the result of faulty
communications.
 You have two purposes for listening: to connect with people and to
learn.
 “Many a man would rather you heard his story than granted his request.”
If you’re in the habit of listening only to the facts and not the person who
expresses them, change your focus.
 “Nothing I say this day will teach me anything. So if I’m going to learn,
I must do it by listening.”
Passion: “Anyone can dabble, but once you’ve made that commitment,
it’s very hard for people to stop you.”
Take This Life and Love It
What makes it possible for people who might seem ordinary to achieve
great things?
Fact: More than 50% of all CEOs of Fortune 500 companies had C or Caverages in college
Fact: Nearly 75% of all U.S. Presidents were in the bottom half of their
school classes
Fact: More than 50% of all millionaires entrepreneurs never finished
college
They All Had Passion, It Makes A Difference!
 “Concentrate on what you do well, and do it better than anybody else.” John Schnatter, founder of Papa John’s Pizza
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