How to Coach Yourself and Others How to Influence, Persuade and Motivate | Page 39

Influencing and Social Media Why is there so much discussion and confusion about influence in social media? The emphasis on influencer marketing in social media has recently reached a fever pitch and with it a flood of tools and opinions on how to navigate the influence waters. This is interesting in that one of the most powerful aspects of social media marketing is the ability to establish connections and relationships directly with prospects and customers and not have to go through an intermediary to communicate. But we’ll leave that to the social strategists to reconcile and justify. Influencer marketing is hardly a new strategy. Through the years, much work in traditional public relations utilized influencer targeting (e.g. market analysts, financial analysts, KOLs, other customers) to help amplify and endorse a brand or a company’s products and services. So why is there so much discussion and confusion about influence in social media? Let’s explore. Influence Basics A definition I like for influence is: effecting change in another person’s attitudes, opinions, beliefs and/or behavior. I believe the most overlooked word in this definition is change. Without change influence has not truly occurred. One challenge here is influence can happen without any resulting short-term observable action. Influence takes hold primarily between the ears, not necessarily with hand on mouse or wallet. This creates fundamental 40