How to Coach Yourself and Others How to Influence, Persuade and Motivate | Page 330

Usually we are more inclined to favor our own ideas over the ideas of others, right? Knowing that people do not typically resist their own ideas can be key when trying to influence others. Always seek to get your prospects to think your ideas are their own. An example of this strategy in action is when companies have the customers fill out a sales agreement. Cancellations are amazingly low when customers have filled out their agreements on their own. It's a double whammy: Not only are your prospects agreeing to what you want, but they are also putting it in writing! [12]Des Dearlove, "A Breath of Lemon-Scented Air," The London Times, April 3, 1997. [13]Matt Crenson, "Scent of Cookies Brings Out Best in Shoppers," Las Vegas Review Journal, October 14, 1996. [14]Luke 10:30–37. [15]J. Darley and D. Batson, "From Jerusalem to Jericho: A Study of Situational and Situational and Dispositional Variables in Helping Behavior," Journal of Personality and Social Psychology 27 (1973): 100–119. [16]S. Godin and M. Gladwell, Unleashing the Idea Virus (New York: Hyperion, 2001). Maintaining Attention It is common sense to realize you have to keep your audience's attention in order to persuade them. If you lose them, you lose your chance for them to understand and accept your proposal. We know from our own personal experience that we tend to let our minds naturally drift when we are listening to other people. We cannot focus on one item for too long unless we are forced to do so. The experienced persuader can make a person want to pay attention and stay focused. You may lose your audience's attention from time to time but it is your job to bring them back to full attention status. You can help your prospect lose track of time. Some estimate that the average adult attention span is about eighteen minutes. What's more, studies indicate that attention spans have been decreasing steadily over the past decade. The blame seems to be put on the media, on lack of circumstances that require concentration, and of course on the MTV generation always wanting to be entertained or tuning out. After our attention span has lapsed, we become bored and no longer listen. You have to be creative to maintain the mental involvement that is 330