How to Coach Yourself and Others How to Influence, Persuade and Motivate | Page 33

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The final agreement needs to be summarized and
written down at the conclusion of the negotiations.

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Plan for alternative outcomes if you can't reach
agreement.

BASIC SKILLS:
Use ideas persuasively
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Keep the attention of others.
Explain the benefits of your argument.
Develop a line of reasoned argument
Put your points across clearly and concisely

Understand the concerns and needs of the person you are
dealing with
INTERMEDIATE SKILLS:
Gain support
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Emphasise how costs and problems can be minimised
Handle objections.
Challenge the points of view expressed by others.

Get other people to support your views.

HIGH LEVEL SKILLS:
Develop strategies.
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Use a range of approaches and strategies to gain
support for ideas.
Give an example of when your idea has been used
successfully in some other context.
Make concessions when required to reach agreement:
work for a win-win situation.
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