How to Coach Yourself and Others How to Influence, Persuade and Motivate | Page 255

upper corner of the screen. You only have ten minutes to purchase this precious item, and the clock lets you know how little time you have left to make this buy of a lifetime. Home-shopping channels make time the scarce resource. They often have a counter on the screen too. Sometimes the counter runs down with every sale. So the host says, "We only have a limited number of these imported widgets, and when they're all gone, we will never sell them again." And the counter showing the number of items remaining continues to tick down. The counter creates the impression of scarcity. Creating a Demand: Can You Say "Limited Supply"? Have you ever wondered why some "in" restaurants continue to have waiting lines outside? Long lines seem to make the restaurants even more fashionable, increasing the length of the line by an even greater degree. Why don't restaurants eliminate the waiting line by increasing their prices? They don't because removing the lines would eliminate the scarcity factor, and demand would collapse. Consider how the Rule of Scarcity created the Beanie Baby phenomenon. When Ty Warner, the creator/mastermind behind Beanie Babies, took certain Beanie Babies off the shelf and limited their availability, prices skyrocketed for the discontinued and suddenly rare and valuable Beanies. Spurred on by the threat of losing out, collectors began hoarding the stuffed animals and speculating as to which ones would be retired next.[11] The Rule of Scarcity was also used to create demand for diamonds. In spite of a dramatic leap in production from 15 million carats to a whopping 100 million carats, DeBeers, the company maintaining a monopoly over diamond supply, still managed to render the diamonds scarce. Running only ten diamond sales per year and inviting only a select number of dealers, DeBeers easily controlled the supply and pricing. Not only this, but each invited dealer got only a limited amount of diamonds. DeBeers selected for them, and if they complained, they were not invited back![12] An owner of a successful beef-importing company decided to conduct a study among his staff. The staff members were assigned to call the company's customers and ask them to purchase beef in one of three ways. 255