How to Coach Yourself and Others How to Influence, Persuade and Motivate | Page 20

7. Use previous opinions and behaviors No one wants to be seen as inconsistent or a flip-flopper, and you may be able to use this to your advantage when trying to persuade. Highlight the past opinions and behaviors of others to encourage them to behave in a way that’s consistent with those positions or actions. However, if you want to get people to change from past behaviors, reinforce that circumstances have changed and that it’s natural to have different opinions in the present. 8. Smile You’re not likely to influence anyone unless you have a smile on your face, but that smile has to be authentic. Humans are masters at detecting a fake smile. A genuine smile makes you more likeable, trustworthy, and ultimately more successful at convincing others. 9. Keep things simple Want your writing and speech to be the most persuasive? Keep it simple. Studies have shown that writing is much more persuasive when penned at the eighth grade level, even with those who are capable of understanding much more complex language. Simplicity makes things easy to understand and easy to remember, and is a highly effective tool in getting your way. 10. Focus on the positive Even if there are negative aspects of what you’re trying to persuade others to do, spinning these elements as positive helps create a more overall positive view. Take this study as an example. Researchers created three different ads, one playing up a restaurant’s cozy atmosphere, one simply advertising the restaurant but mentioning its lack of 21