How to Coach Yourself and Others How to Influence, Persuade and Motivate | Página 198
motivated these residents to put forth substantial conservation efforts for a
period of one month.
Even during the months when their names weren't in the paper, the
families continued to conserve gas. When a letter went out stating that
their names would no longer be printed in the paper, the families did not
return to their previous wasteful energy usage, as was expected; rather,
they continued to conserve energy.[10]
[6]M. Deutsch and H. B. Gerard, "A Study of Normative and Informational
Social Influence upon Judgment," Journal of Abnormal Psychology 51 (1955):
629– 636.
[7]E. Aronson and J. Mills, "The Effect of Severity of Initiation on Liking for the
Group," Journal of Abnormal and Social Psychology 59 (1959): 177–181.
[8]H. B. Gerard and G. C. Mathewson, "The Effects of Severity of Initiation on
Liking for a Group: A Replication," Journal of Experimental Social Psychology 2
(1966): 278–287.
[9]F. W. Young, Initiation Ceremonies (New York: Bobbs-Merrill, 1965).
[10]M. S. Pallak, D.A. Cook, and J.J. Sullivan, "Commitment and Energy
Conservation," Applied Social Psychology Annual 1(1980): 235–253.
Getting Your Foot in the Door
One aspect of the law of dissonance is the urge to remain consistent with
our commitments. Even if someone begins with a small request then
follows it up with a larger request, we still tend to remain consistent in our
behavior and answers. This technique of capitalizing on such a principle
has been called by several names, including "foot-in-the-door" (FITD),
self-perception theory, or the "sequential request." Basically, it is a means
of using a person's self-perception to motivate her to partake of the
desired action. When an individual complies a first time, she perceives
herself to be helpful.
If she is asked to comply a second time in an even greater way, she is
likely to consent. In an effort to maintain consistency with the first
impression and with her own self-perception, she agrees to give even
more of themselves.
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