How to Coach Yourself and Others How to Influence, Persuade and Motivate | Page 174

interest to master Maximum Influence, know how it works, and learn how to implement its proven techniques so we are empowered today. [2]F. Roselli, J. J. Skelly, and D. M. Mackie, "Processing Rational and Emotional Messages: The Cognitive and Affective Mediation of Persuasion," Journal of Experimental Applied Social Psychology 163 (1995). When You Have the Right Tools You Will Succeed Let's be honest: We all want and need things from other people. We want people to follow, trust, and accept us. We want to influence others to our way of thinking. We want to get what we want — when we want it. Possessing the right tools and knowing how to use them is the secret to success. Maximum Influence supplies a complete toolbox of effective persuasion techniques. Most people use the same limited persuasion tools over and over, achieving only temporary, limited, or even undesired results. You can do only so many things with a hammer, right? We need to open our minds to the whole toolbox of persuasion and influence. We have all heard the maxim: "If the only tool you have is a hammer, you tend to see every problem as a nail." The problem is, everyone is not a nail. The art of persuasion must be customized to every group or individual, to every situation or event. It's like playing the piano with only two or three notes: You're playing "Chopsticks" when you should be playing Mozart. When you play with all the keys of persuasion and influence, you can create a masterpiece with your life. Definitions • Persuasion is the process of changing or reforming attitudes, beliefs, opinions, or behaviors toward a predetermined outcome through voluntary compliance. If you properly implement the strategies of Maximum Influence, you'll persuade others not only to want what you want, but also to be eager to do what you want. Note that persuasion is not the same as negotiation, a term that suggests some degree of backing dow